Privacy policy

PRIVACY POLICY

Last Updated: June 2026

1. GENERAL INFORMATION

IKU COLLECTIVE respects the privacy of its customers and is committed to protecting their personal data.

This Privacy Policy explains what data we collect, how we use it, who it may be shared with, and what rights users have when using our online store.

By using our website, placing an order, or contacting us, you agree to the practices described in this Privacy Policy.

2. WHAT DATA WE COLLECT

Depending on how you use our store, we may collect the following information:

• Full name,

• Email address,

• Shipping and billing address,

• Phone number,

• Order and payment information,

• IP address,

• Device and browser information,

• Information regarding website usage.

3. PURPOSE OF DATA PROCESSING

We use personal data solely for the following purposes:

• Processing and fulfilling orders,

• Processing payments,

• Arranging shipments,

• Handling returns and complaints,

• Communicating with customers,

• Ensuring the security of our store,

• Improving the functionality of our website,

• Conducting marketing activities where the user has provided consent.

4. DATA SHARING

Personal data may only be shared with entities necessary for the proper provision of services, including:

• Shopify,

• Payment service providers,

• Courier and logistics companies,

• IT service providers,

• Authorities and entities authorized under applicable law.

IKU COLLECTIVE does not sell users’ personal data to third parties.

5. COOKIES

Our website uses cookies for the following purposes:

• Ensuring the proper operation of the store,

• Remembering user preferences,

• Analyzing website traffic,

• Improving the quality of our services,

• Conducting marketing and advertising activities.

Users may change their cookie settings at any time through their web browser.

6. DATA RETENTION

Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected or for the period required by applicable law.

7. USER RIGHTS

In accordance with applicable data protection laws, users have the right to:

• Access their personal data,

• Rectify inaccurate data,

• Request the deletion of data,

• Restrict the processing of data,

• Request data portability,

• Object to the processing of data,

• Withdraw consent to data processing,

• Lodge a complaint with the relevant data protection authority.

8. DATA SECURITY

We implement appropriate technical and organizational measures to protect personal data against loss, unauthorized access, disclosure, or modification.

However, despite the safeguards in place, no method of data transmission over the Internet can guarantee complete security.

9. SHOPIFY

The IKU COLLECTIVE store operates on the Shopify platform.

As a result, certain user data may be processed by Shopify in accordance with the policies set out in Shopify’s Privacy Policy.

10. CHANGES TO THIS PRIVACY POLICY

IKU COLLECTIVE reserves the right to update this Privacy Policy at any time.

Any changes will be published on this page along with the date of the latest update.

11. CONTACT

If you have any questions regarding this Privacy Policy or the processing of personal data, please contact us:

IKU COLLECTIVE

Email: ikucollective@gmail.com